Privacy Policy

Effective Date: October 3, 2025

1. Overview

SimplShift values your privacy.

Notice: SimplShift is not HIPAA-compliant and does not support EVV. Do not upload PHI. Agencies remain responsible for compliance with healthcare privacy laws.

2. Information We Collect

• Account info (name, email, billing info)
• Scheduling data (caregiver/client names, shifts)
• Device/usage data (logs, IP address, browser)
• Support requests

We do not request or knowingly collect PHI.

3. How We Use Data

• Deliver and improve services
• Process billing
• Provide support
• Detect fraud/security issues
• Comply with law

4. Sharing Data

We do not sell your personal data. We may share with:

• Service providers (hosting, payments, analytics)
• Regulators/law enforcement when required by law

5. Data Retention

We keep data while your account is active and as needed for legal/business reasons. You can request deletion.

6. Data Security & Risks

We use encryption and monitoring, but no system is 100% secure. You accept the risk of breaches or failures when using SimplShift.

7. Contact

[admin [at] [simplshift.com]

8. Children’s Privacy

SimplShift is not for children under 13, and we do not knowingly collect their data.

9. Data Processor Role

SimplShift acts as a processor of agency data. Agencies are data controllers responsible for lawful collection/processing.

10. Changes

We may update this policy and will provide notice before significant changes.